Welcome Words by Wendy: Resilience Through Adversity

by Wendy Edie
eCom's Managing Director

To say that 2020 has been a daunting year would be a huge understatement. We have never lived through anything like this and it has all hit us in different ways. However, we are proving to be incredibly resilient individually and collectively with astounding ingenuity in finding new ways to help you.

Doing what we can

Perhaps having a collective purpose is what has gotten us through these rough times! Purpose is about more than just responsibility; it is about opportunity! In years to come, we will look back on 2020 as one of the worst years in our lifetime; however, there’s also been plenty of opportunities!

The opportunity to work from home….

This took a bit of adjusting for many - and it has its plusses and negatives.  Some of the pluses are the flexibility that we all now have on our time (and expect to continue), no commuting and being able to work in our PJS! Here’s our top 10 tips on working from home.

The opportunity to travel….

Virtually of course!   We have attended more events in the US this year than ever before.  We have ‘visited’ Nova Scotia, Pacific North West and Germany on trade missions, picking up a fantastic new business partner in British Columbia.

Previously our international work would be focussed on our bespoke projects; however, with all projects now being delivered and managed online, it does not really matter where we are all based.  We are a truly borderless business now, delivering all our products AND services across the globe from the Netherlands to India.

The opportunity to learn….

The team this year have gained CIPD Qualifications, CIM Diplomas and highly commended UX Coursework.  That is on top of all the learning resources available on our digital learning eCom Academy.

The opportunity to make memories….

There have been lots of personal achievements amongst the team from welcoming Babies, Grandbabies, Puppies and Rabbits. And some of the team managed to get out a lot more. One of our design team members has cycled more than 3000 miles - the equivalent of Dunfermline to Dubai! 

The team have really given it everything they have this year, through values-driven action.  Perfect time for a festive holiday to relax a little and know that we have a sack load of new projects for 2021.

Keep safe and enjoy the festive holiday - Merry Christmas!



16th December 2020

Please see eCom’s current statement on COVID:19 and Business Continuity.

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